The Wedding Collection

Purchasing On Line

Using our online shopping catalogue  you can select your items and amount. Once you have completed your shopping please click  'checkout'. This will take you to a secure server of Globecharge in order to enter your name, address, delivery address and email.  You will see the SSL security padlock at the bottom right of your screen.

Once completed  click 'next' and you will be redirected to the secure servers of Paypal where your finacial transactions will be completed. The currencies accepted through this being Sterling, US Dollars, Canadian Dollars, Australian Dollars, Euro's.

On completion of your order  you will receive  order confirmation.  When redirected for payment and on completion of payment  you will recieve a payment confirmation from Paypal.  Once we recieve your order and payment  confirmation from Paypal,  your selected items will be packaged.  You will then receive an email from partysupplies-for-u to confirm  your order and payment  together with confirmation of  dispatch with an estimated time for arrival.

Telephone Orders

We fully recognise that not everyone wishes to  order online. 

In this case  contact us on  01472 859591  and we will take your order and credit card details.

All telephone credit card orders are processed through  our offline provider HSBC. At the time of you telephone call you  will given a time for dispatch together  with an estimated time for arrival.

Your credit card details are held in a totally secure environment for no longer than 14 day, after which time any sensitive information is shredded and incinerated. 

If you need any help or advice please

Alternatively, contact us by phone on 01472 859591 and a member of our team will be happy to help you.

Payment

Please note if paying by cheque/ money order / postal order  we only accept payment in UK sterling.

Online Payments

partysupplies-for-u are dedicated to online security for the benefit of our customers. Our chosen online credit payment company  is Paypal.  Paying by this method will result in you being automatically redirected to the secure Paypal payment gateway.

partysupplies-for-u accepts no responsibility and shall not be liable for errors or omissions on the part of the credit company which results in the disclosure of confidential information, loss, expense or damage whatsoever arising to the buyer.  It is the responsibility of the buyer to read the terms and conditions of the credit payment company before using the service. Details of this can be found at: www.paypal.com.

Product Colours

The colours of our product range  depicted on this web site cannot be taken as absolute due to variations in individual computer monitors and their settings.

Delivery

We use National Carriers, Royal Mail, Airmail, Airsure and Parcel Force for our deliveries, all of which will require a signature on arrival.  If this should cause you problems then please,  appoint a delivery address where a signature can be provided.

If your order has not been received within our specified time scale please contact us by phone or email so that we can determine what is happening to speed up the delivery.

partysupplies-for-u shall not be liable for delay or failure to deliver products promptly if such failure arises due to force majeure or by reason of any delays occasioned by strikes, riots, lockouts or other labour trouble, war, fire, accident, mechanical failure, non-availability to partysupplies-for-u of manufactured stock, parts, or materials; delay or failure of delivery of the products to partysupplies-for-u by manufacturers suppliers or other persons; government action, legislation or regulation of any kind; Act of God, or any circumstances whatsoever outside our reasonable control.

 For International customers- if the weight of your order is  heavier than 2kg, we will contact you by email and advise you of the revised cost of sending your order, at which point you can decide if you wish to proceed.

Loss or Damage In Transit

partysupplies-for-u responsibility for loss or damaged goods in transit, will be limited to replacing the damaged products or providing a full refund, which ever the buyer prefers.

Import / Export/ Duty

Where applicable the buyer or his / her agents will be responsible for obtaining an import / export licence and for ensuring compliance with all regulations governing the admission of the products into the country of delivery. Where a duty levied  against products imported to destination country the buyer is responsible for the cost.

Returns Policy

 We believe our party supplies, together with our  customer service  is one of the best in the industry. Should you be unhappy  or have changed your mind in relation to your purchases, then we are more than happy to accept returns and issue  a 100% refund  price of  the goods purchased. However, we are unable to provide a refund for the delivery of your order.

You as the buyer  are  responsible for the return and the cost of return within 15 days of receipt of goods.  All goods returned must be unopened, unused together with the original invoice and promotional material.  We do advise returns to be sent with a tracking number. Once returns are received and checked a refund will be issued within 10 working days on the same format as originally paid for. This does not affect your statutory rights as a consumer.

 Please contact customerservices@partysupplies-for-u.co.uk  to let us know you are returning items and if possible why for our quality and satisfaction procedures.

Governing Law

Contracts entered into between partysupplies-for-u and the customer / buyer will be governed by English Law and all disputes will be submitted to the jurisdiction of the English Courts.